Return policy

Toffee International Pty Limited ACN 113 258 352 ("Toffee", "we", "us" and "our")

For customers from Australia who purchase from the toffee online store

If you are not completely satisfied with your purchase, you may return a product within 30 days of receipt for replacement or refund. We offer free returns within Australia. Please contact info@toffeecases.com for a consignment slip and instructions for your return. After 30 days, Toffee will not accept returns for any reason other than defects. Refunds must be accompanied by the original receipt and will be made in the form of the original payment.

To return an item:

• Contact info@toffeecases.com for your consignment slip and instructions
• Pack your return product in the original packaging and shipping box, if possible.
• Include a copy of your invoice complete with your reason for return.
• Address the package to:

  Toffee International
 Pty Ltd
  Shop 2, 1-3 Larkin Street
  Camperdown NSW 2050.

  Contact details:

  Phone: +61 2 9550 3771
  Email: info@toffeecases.com

If you purchased your product at a retail location, please return it to the place you originally purchased it from.

For customers from the United Kingdom and Europe who purchase from the toffee online store

If you are not completely satisfied with your purchase, you may return a product within 30 days of receipt for replacement or refund (at your expense). After 30 days, Toffee will not accept returns for any reason other than defects. Refunds must be accompanied by the original receipt and will be made in the form of the original payment.

To return an item:

• Contact info@toffeecases.com for your consignment slip and instructions
• Pack your return product in the original packaging and shipping box, if possible.
• Include a copy of your invoice complete with your reason for return.
• Address the package to:

  Toffee International
 Pty Ltd
  Shop 2, 1-3 Larkin Street
  Camperdown NSW 2050.

  Contact details:

  Phone: +61 2 9550 3771
  Email: info@toffeecases.com

If you purchased your product at a retail location, please return it to the place you originally purchased it from.

For customers from North America who purchase from the toffee online store

If you are not completely satisfied with your purchase, you may return a product within 30 days of receipt for replacement or refund (at your expense). After 30 days, Toffee will not accept returns for any reason other than defects. Refunds must be accompanied by the original receipt and will be made in the form of the original payment.

To return an item:

• Pack your return product in the original packaging and shipping box, if possible.
• Include a copy of your invoice complete with your reason for return.
• Address the package to:

  Toffee International (C/O ATC International)

  438 Alaska Avenue Torrance,
  California 90503 USA

  Contact details:

  Phone: +61 2 9550 3771
  Email: info@toffeecases.com

If you purchased your product at a retail location, please return it to the place you originally purchased it from.

For customers from the Rest of the World who purchase from the toffee online store

If you are not completely satisfied with your purchase, you may return a product within 30 days of receipt for replacement or refund (at your expense). After 30 days, Toffee will not accept returns for any reason other than defects. Refunds must be accompanied by the original receipt and will be made in the form of the original payment.

To return an item:

• Pack your return product in the original packaging and shipping box, if possible.
• Include a copy of your invoice complete with your reason for return.
• Address the package to:

  Toffee International

  Shop 2, 1-3 Larkin Street
  Camperdown NSW Australia 2050.

  Contact details:

  Phone: +61 2 9550 3771
  Email: info@toffeecases.com

If you purchased your product at a retail location, please return it to the place you originally purchased it from.